Enjoy advanced efficiency and year-round comfort with the Pioneer Quantum Ultra 12,000 BTU High-Wall Ductless Mini-Split Heat Pump. Ideal for spaces between 350 and 500 sq. ft., this system delivers 24 SEER2 cooling and 10.0 HSPF2 heating performance while operating quietly and efficiently in extreme temperatures ranging from -13°F to 131°F. The sleek indoor unit offers dual-axis airflow, dual drainage ports, and washable filters for easy maintenance. Wi-Fi enabled and compatible with the Pioneer Airlink app, the system allows full remote control via smartphone or smart home assistant. The included wireless remote provides access to Cooling, Heating, Dry, and Ventilation modes along with ECO, SLEEP, TURBO, iFEEL, MEMORY, and a Self-Clean cycle. The system comes pre-charged with eco-friendly R454b refrigerant and includes everything needed for installation: indoor and outdoor units, remote with wall holder and batteries, customizable copper lines and electrical wire, 10 ft. drain hose, wall sleeve, putty, leak guard, wrapping tape, installation manual, and user guide. Quiet, smart, and built for performance, the Quantum Ultra 12,000 BTU is perfect for energy-conscious comfort.