Overview FORTINET FortiGate-81F 5YR 24x7 FortiCare Contract (FC-10-0081F-247-02-60) QUICK TECHNICAL SUPPORT Unexpected technical glitches can lead to costly business downtime. With FortiCare Fortinet helps customers recover quickly and achieve the peace of mind of sustained business continuity. FortiCare Technical Support covers everything from fast support response to four-hour hardware replacement so you can get back to business as fast as possible. UNPARALLEL PROFESSIONAL SERVICE Developing a security strategy can put a strain on an organization’s valuable time and resources. Fortinet Professional Services are comprised of expert engineers who are available globally to implement integrate and operate customers’ Fortinet Security Fabric solutions and FortiGuard Services for resilient connectivity and cyber risk management. BEST-IN-CLASS SUPPORT AND CUSTOMER SATISFACTION Customer satisfaction is Fortinet s number one priority. Fortinet’s FortiCare Services provide global support for all Fortinet products and deliver best-in-class support services. With FortiCare Services customers can be assured that their Fortinet security products are performing optimally and protecting their corporate assets. CRITICAL COVERAGE FOR SMB Small-medium business (SMB) owners need continuous coverage at a reasonable price to keep business running for each critical client transaction. FortiCare Support Services FortiCare 24x7 Service includes access to technical support on a 365 day 24x7 basis as well as an advanced replacement service for hardware failures.