Onsite Service is provided at the Customer s business or home location during the contracted Principal Period of Maintenance (PPM). Next-business-day service will generally be provided within the contracted Onsite Service response time if the call is dispatched by 5:00 p.m. customer local time provided the service location is within a 50 mile radius of a Authorized Service Provider (LASP). For each of the following conditions add one (1) business day to the contracted Onsite Service response time: 1) Service locations beyond 50 miles from LASP; 2) Service in Hawaii and Alaska.Specifications Compatible With MS810de MS810n MS810dn MS810dtn - SKU: ZX9RTL325359